Terms & Conditions

Welcome to defenzoid.com, your trusted destination for genuine antivirus software including Avast, AVG, ESET, and more. By browsing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions, which together with our Privacy Policy govern the relationship between you (the customer) and Defenzoid (the company,  We aim to provide clear and fair terms so you can shop securely and confidently. Please read them carefully before making a purchase; if you disagree with any part of these terms, kindly refrain from using our website.

✅1. Company information

• Business name: Defenzoid

• Website: https://defenzoid.com

• Nature of business: Online retail of genuine antivirus and security software licenses.

  ✅2. Products & services

  • We sell digital products: antivirus software licenses, activation codes, and related services.

  • Product descriptions and images on our site are provided to the best of our knowledge; actual packaging or version may vary slightly.

  • All products are intended for personal or business use in accordance with the software vendor’s license agreement.

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  ✅ 3. Ordering process

  • Orders can be placed through our website using supported payment methods (e.g., debit/credit card, UPI, PayPal, etc.).

  • After successful payment, you will receive your license key or product information via email, usually within minutes (sometimes longer due to technical reasons or manual checks).

  • It is your responsibility to provide a correct, active email address to receive the product.

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  ✅ 4. Pricing & payment

  • All prices are displayed in your selected currency and include applicable taxes where required.

  • We reserve the right to update prices, product details, or offers at any time without prior notice.

  • Payment is processed securely by trusted payment gateways; we do not store your card details.

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  ✅ 5. Delivery

  • Products are delivered digitally via email to the address you provide.

  • In rare cases (e.g., email delivery failure, payment verification), delivery may take up to 24 hours.

  • Please check your spam/junk folder if you do not receive your license email promptly.

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  ✅ 6. Returns & refunds

  • Due to the digital nature of our products, once the license key is delivered, it cannot be returned, refunded, or exchanged unless it is defective or not working as intended.

  • If you experience an issue with activation, contact our support team promptly; we’ll investigate and resolve it, including replacing the key if needed.

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  ✅ 7. License & usage

  • The software license is granted by the original vendor (e.g., Avast, AVG, ESET) and is subject to their End‑User License Agreement (EULA).

  • Defenzoid.com acts only as an authorized reseller and cannot alter vendor license terms.

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  ✅ 8. User responsibilities

  • Ensure you meet the system requirements before purchasing.

  • Use the software in compliance with local laws and vendor licensing terms.

  • Keep your license key confidential; sharing it may result in suspension or invalidation.

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  ✅ 9. Limitation of liability

  • Defenzoid.com is not responsible for indirect losses (e.g., data loss, business interruption) arising from use or inability to use purchased software.

  • Total liability is limited to the purchase price paid by you.

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  ✅ 10. Changes to these terms

  • We may update these Terms & Conditions occasionally to reflect changes in law or business practices.

  • Updated terms will be posted on this page with a new “Last updated” date.

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  ✅ 11. Contact us

  If you have questions about these terms, please contact us:

  • 📧 Email: support@defenzoid.com

  • 📞 Phone: +91‑XXXX‑XXX‑XXX